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What It Is
The OUAI Thick Shampoo & Conditioner Duo is a complete cleansing and conditioning system specially formulated for thick hair. This colour-safe duo gently cleanses, deeply hydrates, strengthens strands, and smooths frizz while leaving hair soft, manageable, and beautifully scented.
What It Does
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Cleanses and deeply hydrates thick, coarse hair
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Strengthens hair fibres to help reduce breakage
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Eliminates frizz and improves manageability
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Repairs and detangles for smoother styling
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Enhances shine, softness, and overall hair health
What Else You Need to Know
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Designed specifically for thick and coarse hair types
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Ultra-hydrating formulas leave hair smooth, nourished, and frizz-free
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Helps maintain hair strength while improving texture
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Infused with the luxurious Mercer Street fragrance with notes of Italian lemon, jasmine, and white musk
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Colour-safe and suitable for daily use
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Ideal for those seeking salon-quality care for thick hair at home
How To
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Thoroughly wet hair from roots to ends with lukewarm water
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Apply a quarter-sized amount of OUAI Thick Shampoo to hands
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Massage into roots and scalp
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Rinse thoroughly
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Squeeze out excess moisture
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Apply a quarter-sized amount of OUAI Thick Conditioner to mid-lengths and ends
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Work through hair in sections, adding more if needed
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Rinse with cool water to seal the cuticle and boost shine
Ingredients Shampoo
AQUA (WATER, EAU), SODIUM C14-16 OLEFIN SULFONATE, COCAMIDOPROPYL BETAINE, SODIUM METHYL COCOYL TAURATE, COCAMIDE MIPA, GLYCOL DISTEARATE, PARFUM (FRAGRANCE), CETRIMONIUM CHLORIDE (ANTI-STATIC AGENT/AGENT ANTISTATIQUE), PANTHENOL, HYDROLYZED KERATIN, AVENA SATIVA (OAT) PEPTIDE, BUTYROSPERMUM PARKII (SHEA) BUTTER, ALTHAEA OFFICINALIS ROOT EXTRACT, PERSEA GRATISSIMA (AVOCADO) OIL, GLYCERIN, HYDROXYPROPYL GUAR HYDROXYPROPYLTRIMONIUM CHLORIDE, PEG-150 DISTEARATE, SODIUM LAUROYL GLYCINATE, AMODIMETHICONE, C11-15 PARETH-7, LAURETH-9, TRIDECETH-12, POLYQUATERNIUM-7, COCOGLUCOSIDES HYDROXYPROPYLTRIMONIUM CHLORIDE, ACRYLATES COPOLYMER, SODIUM CHLORIDE, SODIUM HYDROXIDE, TETRASODIUM EDTA, DISODIUM EDTA, CITRIC ACID, PEG-200 HYDROGENATED GLYCERYL PALMATE, PEG-7 GLYCERYL COCOATE,1,2-HEXANEDIOL, CAPRYLYL GLYCOL, BENZOIC ACID, POTASSIUM SORBATE, PHENOXYETHANOL, SODIUM BENZOATE, BENZYL ALCOHOL, BENZYL SALICYLATE, LIMONENE, HEXYL CINNAMAL, CI 14700 (RED 4), CI 15985 (YELLOW 6)
Ingredients Conditioner
AQUA (WATER, EAU), CETEARYL ALCOHOL, BEHENTRIMONIUM CHLORIDE (ANTI-STATIC AGENT/AGENT ANTISTATIQUE), PARFUM (FRAGRANCE), CETRIMONIUM CHLORIDE (ANTI-STATIC AGENT/AGENT ANTISTATIQUE), PANTHENOL, HYDROLYZED KERATIN, PERSEA GRATISSIMA (AVOCADO) OIL, ALTHAEA OFFICINALIS ROOT EXTRACT, DIMETHICONE, AMODIMETHICONE, BUTYROSPERMUM PARKII (SHEA) BUTTER, POLYQUATERNIUM-37, DICAPRYLYL CARBONATE, LAURYL GLUCOSIDE, DIVINYLDIMETHICONE/DIMETHICONE COPOLYMER, C11-15 PARETH-7, LAURETH-9, GLYCERIN, TRIDECETH-12, C12-13 PARETH-23, C12-13 PARETH-3, DIMETHICONOL,PROPOXYTETRAMETHYL PIPERIDINYL DIMETHICONE, TRIDECETH-6, ETHYLHEXYLGLYCERIN, TOCOPHEROL, ISOPROPYL ALCOHOL, GUAR HYDROXYPROPYLTRIMONIUM CHLORIDE, CITRIC ACID, SODIUM CHLORIDE, SORBITAN OLEATE, SODIUM HYDROXIDE, ACETIC ACID, SODIUM ACETATE, PHENOXYETHANOL, POTASSIUM SORBATE, BENZYL SALICYLATE, LIMONENE, HEXYL CINNAMAL.
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Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
